Hi Michelle, I took a look at the bookings and cameras and here's what happened. Sophia booked it from 11-12 today. Another member booked it from 10:30-11. Sophia tried going in at 10:57 while the other member was in there and walked away. The other member came out right at 10:59 and left.  Sophia came back down the hallway at 11:01 but never tried going in again when it was empty so the room was empty from 11-noon.