Hi Cody, wanted to reach out and let you know about a situation that's happened a couple times for Sophia. She books the sauna online. Twice she's gone for her turn and someone else has been in there here entire time. It happened again today. She does not want to confront anyone. So I'm not sure if there is an email or sign you can put in the door to use when booked online only. I know its new and exciting( I usually go to Zumbrota) but just a heads up! Thanks